Premier Scale Services (Pty) Ltd is excited to report that we have again passed our SANAS Verification Laboratory Accreditation audit by the NRCS! We strongly feel that this has been our most successful audit to date! Our Quality Management Duo works tirelessly to ensure that we remain compliant and efficient throughout our entire business and the results of this audit clearly indicate that with not a single major finding identified.

As a result of this audit, we are able to continue providing our clients with verification and repair services accredited by the NRCS and SANAS. We are therefore able to continue to provide our clients with the 2-yearly Verification Certificate on trade approved scales as well as repair these scales. We hope to within the next year to increase our scope of accreditation to offer more services to our loyal customers.


Why do we maintain our vehicles but not our scales? It is clear that preventive maintenance of cars has a beneficial impact on their performance and lifespan. The same principle applies to your scale too, often small faults are overlooked or ignored, over time these lead to serious damage which can be costly to repair and cause significant downtime. Preventive maintenance in combination with calibration is the most economical approach to ensuring productive and accurate equipment performance. Preventive maintenance is designed to avoid breakdowns through regular monitoring of equipment deterioration and restoring equipment to proper condition. The most important reason for a preventive maintenance program is reduced costs through reduced frequency of equipment breakdowns and extension of equipment life.

Reactive maintenance may be described as an approach where equipment is allowed to run until failure, when it is then either repaired or replaced it could be very costly and time consuming. Disadvantages include poor production planning and a higher risk of weighing errors which leads to a higher scrap output and reduced efficiencies. Overall maintenance costs tend to increase as well, as emergency repairs take place at higher costs.

Contact us today to discuss a service maintenance contract, in the long run you may save a lot on maintenance.


The DTI and NRCS have had their final stakeholder meetings on the Draft Legal Metrology Regulations. These Regulations cover weight, volume, measurement, and many other areas but our focus is obviously on weight. Many industry bodies, companies and interested parties attended these stakeholder meetings. Whilst a large number of concerns were raised, it was made clear to us by DTI and NRCS that they would not be making any further changes to the Regulations. We can expect these Regulations to come into effect in 12-18months time with far reaching consequences to industry. Below are some of the most important changes in our assessment;

  1. Registration;

Henceforth, all companies which in any way sell, manufacture, import, repair, calibrate etc. weighing equipment must register with NRCS and report certain information to them. The how and why of this is very unclear, as are the costs of registration. We are also not certain what information they will require from us, once this has been made clear we will be able to assess if/how this will affect client confidentiality and advise accordingly.

Whilst we support this move as it will assist in cleaning up the industry, as always, the devil is in the detail and we await to see how the NRCS will implement. What is clear is that we will be paying additional fees. 

  1. Amendments of Technical Regulations;

I will not go into too much detail regarding the changes to Technical Regulations, except to say that reading between the lines it seems as though the DTI/NRCS is aiming to bring an end to the use of mechanical scales for trade/prescribed purposes. We urge clients to consider their choices carefully when making decisions regarding the purchase of mechanical scales. The largest impact of this will be felt in industries that weigh products in hazardous areas such as LPG gas depots, as EX approved equipment is extremely expensive.

  1. Split of repairs and Verifications.

This is arguably the most controversial and far reaching of the regulations. In simple terms, all companies and their Technicians must now register as Repair Bodies with NRCS (no indication of costs yet). A Technician who conducts a repair may not Verify the same scale, but must issue a repair certificate and then submit the equipment to a separate Verification Officer for Verification. In practice this means that our teams will now need to comprise of a Repair Technician AND a Verification Officer. Two qualified Technicians per call out instead of the current one. There are also significant administrative requirements for Repairers, similar to what we now have for Verifications. All this adds up to significant increases in costs for us and our clients. We are working on several initiatives to try and keep costs down and will discuss these with each customer over the next year.

  1. Penalties for non-compliance.

The new Regulations have dramatically increased the powers of NRCS in ensuring compliance. They now have far ranging powers and below are just some of the penalties which can be implemented;

  1. Seizure of equipment
  2. Destruction of equipment
  3. Returning product to country of origin at owners cost
  4. Prison terms

We urge all clients to familiarise themselves with the terms of the new Regulations as soon as possible as there are some fundamental changes which will affect almost every industry.  As we find out more information or receive clarity from NRCS we will keep you informed.


Like many industries in South Africa, the weighing (or Metrology) industry has certain bodies set up to monitor, regulate and improve the industry. The 3 main bodies involved in the scale industry are; SANAS (South African National Accreditation System), NRCS (National Regulator for Compulsory Standards) and SACS (Scale Council for South Africa).
SANAS : SANAS is the body which accredits and audits the scale companies in terms of The Legal Metrology Act and its regulations. Any reputable scale company should be Accredited by SANAS for Weighing Equipment (SANS 10378) and should be able to produce their certificate.
NRCS : NRCS is the body which monitors and enforces compliance with the Act, they are the ones who conduct inspections at companies sites and ensure that the public is protected from harm. No scale company may Verify a scale unless they have a Certificate of Authority from the NRCS.
SACS: This is a voluntary industry organization for scale companies who are interested in maintaining high standards and improving the industry. There are currently more than 40 members, SACS holds its members to high standards ensuring that quality, integrity and honesty are maintained.
If the scale company you are using does not comply with the above, ask yourself “Why?”. There are many “fly-by-night” scale companies out there, many of them will undertake repairs, servicing or even Verification but if they are not properly accredited they may be breaking the law and ultimately it is the responsibility of the scale owner to ensure that it complies with the law. So next time you need a scale company, make sure they are properly accredited and affiliated or you could end up facing some serious consequences.
Premier Scale Services is an accredited Verification Laboratory (LTF0101) by SANAS, has valid Authority to Verify from NRCS and is a member of SACS. Make the right choice, choose to use an accredited company.

2016 is rapidly drawing to a close and once again many South Africans are getting ready for their annual holidays. This year has been a tough one for many businesses the world over, at Premier Scale Services we were blessed to have many loyal customers and suppliers who have helped us through the tough times with their unbelievable loyalty and support. Even in these difficult times we have managed to grow and have been fortunate to have added a number of new clients. Our philosophy of partnering with our clients and being flexible to meet their needs seems to be paying off for everyone. We would like to thank every single client, supplier and member of staff for their support during 2016. We wish you and your families a safe and festive holiday and assure you that we will keep up the high levels of customer service you have come to expect in 2017.
Most of our staff will be going on leave from 15 December until 3 January, but we have standby teams available. Feel free to contact us on 011-402-7712 or info@premierscaleservices.co.za during this period as there will be staff available to assist you.
Once again thank you for your amazing support, we wish you and your families all the best for 2017.

Premier Scale Services has partnered with Adam Equipment in the distribution of their products in South Africa. Adam Equipment offers a comprehensive selection of precision balances, analytical balances and moisture analyzers created for laboratories. Durable construction and smart features make Adam balances ideal for all lab applications, including weighing chemicals, pharmaceutical processing and quality control checking. Designed for laboratory professionals, Adam’s digital balances and moisture analyzers are easy to set up and operate, providing reliable weighing results and simplifying complex measurement tasks.

  • Research and development laboratories rely on Adam Equipment balances for weighing chemicals, powders and other samples.
  • Pharmaceutical labs use analytical and precision balances for research and development, for quality control during production, and in pilot testing.
  • Adam balances and moisture analyzers make it simple for materials testing labs to verify construction substances, such as concrete or asphalt.
  • Food processing and manufacturing facilities use Adam lab balances in quality assurance testing, to achieve consistent production quality and to ensure items meet standards.
  • Digital balances and scales are used in forensics labs to weigh evidence seized during crime investigations.

Researchers and lab professionals worldwide turn to Adam for laboratory weighing solutions that deliver speed, performance and exceptional value. Should you be in need of these or any other products for weighing please contact Premier Scale Services.


Weighing is an often forgotten, behind the scenes activity, which most people rarely think about. When people think about weighing they immediately think about their bathroom scale, but have you considered how many products you use every single day that are sold by weight? Food, drinks, gas, cleaning products, medicines, virtually every product you use, eat or drink needs to be measured and a large portion of these are measured by weight.

In South Africa the law governing standards for weighing (Legal Metrology Act) is amongst the best in the world. Unfortunately many people do not know the law and therefore do not know their rights and responsibilities. In today’s blog I would like to deal specifically with one aspect of the law : Verification of scales.

Whilst there are a whole host of rules and regulations around Verification, I will try and cover a few which affect most people and stick to “layman’s” terms as far as possible.

  1. Which scales require Verification? There is a long list but for purposes of this blog, any scale which is used to buy/sell any product.
  2. Which scales must be Verified? All scales that have been approved by SANAS for trade use, whether or not they are being used for trade purposes.
  3. Who can Verify my scales? Only an accredited Verification Officer who works for an accredited Verification Laboratory may Verify your scales. Make sure your scale supplier is accredited.
  4. How often must my scales be Verified? Every 2 years, or if the scale has been repaired.
  5. What is Verification? Verification firstly checks that the scale and all its components comply with the requirements of the law and its approval by SANAS. Secondly, the accuracy of the scale is checked and thirdly, the scale is sealed and made safe from tamper (as far as possible). Ultimately a Verified scale is a trusted scale.
  6. What happens if I don’t Verify my scales? The NRCS has inspectors which regularly visit businesses to do inspections. Non-compliance can lead to fines, legal action, work stoppages, confiscation and even criminal charges. Not to mention damage to one’s reputation.
  7. How do I know if the scale has been Verified? Any scale which has been Verified must have a Verification Certificate available for viewing on demand, there must be an un-removable sticker on the scale and the scale must be sealed.
  8. Examples of businesses which must use Verified scales; butcheries, green grocers, supermarkets, scrap yards, gas depots, manufacturing companies and many more.

The law is there to protect all of us, let’s work together to keep South Africa great by complying with these laws. If you suspect that someone is breaking the law report them immediately to the NRCS.

Premier Scale Services is an accredited Verification Laboratory please feel free to contact us for any assistance regarding Verification of your scales.


Choosing the right scale to meet your needs seems simple enough but very often we find that clients haven’t given careful consideration to what they need and have ended up with the wrong scale for the wrong application and been disappointed. Below are some simple questions to consider before you make a decision.
1.       What is the maximum capacity that you will be weighing? It is normally best to choose a scale which has a capacity of 10-15% more than your actual requirement. For instance if your product normally weighs around 125kg, it would be best to select a scale that has a maximum capacity of 150kg.
2.       What is the required division size? The division size refers to the increments in which the scale weighs, or the accuracy of the scale. Most common scales have a division size of the maximum capacity divided by 3000, for example a 300kg scale would normally have a division size of 100g or 0.1kg (300kg / 3000 = 0.1kg). More accurate scales are available especially for laboratories. Make sure that you select a scale with an appropriate accuracy for your needs.
3.       Where will the scale be used? Most scales are designed to be used for a specific purpose. Take into consideration whether the scale will be used on the floor, on a bench/table, in a laboratory etc. Selecting the right scale for your application will ensure ease of use by your staff and prevent possible damage. It is also important to note of the environment where the scale will be used; for example a stainless steel scale would be recommended for use in corrosive or wet environments and scales with high accuracy levels such as laboratory scales and balances should not be used in areas where there is a lot of wind or vibration.
4.       What size base or pan do you need? It is important that the item being weighed fits properly onto the scale and is stable. Using a scale with the incorrect size base or pan could lead to incorrect weights.
5.       How will the weighing be conducted? For example, If heavy products are being weighed and they are being handled manually, there is a high likelihood of the scale being bumped regularly or the load being dropped on the base. If the correct scale is not selected the scale could easily be damaged.
6.       What item or product is being weighed? Unwrapped food stuffs should only be weighed on scales which have a suitably hygienic pan. Wet goods should only be weighed on stainless steel scales.
For assistance in choosing the best scale to meet your needs please contact our friendly and knowledgeable staff who will happily assist you.